Privacy Policy

Effective Date: 11/23/25
Company Name: Abide Home Care LLC
Contact: 559-218-5663, info@abidehc.com, 1200 S Woodland St, Suite D, Visalia, CA  93277

Abide Home Care LLC (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, caregivers, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our non-medical home care services.

We may collect the following types of information:

• Name, address, phone number, email
   
• Date of birth
   
• Emergency contact information
   
• Non-medical care needs, service preferences, schedules
   
• Billing and payment information
   
• Notes related to care services (non-medical)
   

• Contact information
   
• Job application data (resume, references, background check authorization)
   
• Employment records needed for payroll and scheduling
   
• Certifications or training records
   

• Information you submit through online forms
   
• IP address, browser type, device information
   
• Cookies and usage analytics
   

We do not collect medical or health-related data except what is necessary to safely perform non-medical services (e.g., mobility restrictions, allergies if relevant to care tasks).

We use personal information to:

• Provide and manage non-medical home care services
   
• Schedule caregivers and coordinate care
   
• Communicate with clients, families, and employees
   
• Process payments, invoices, and payroll
   
• Improve our services and internal operations
   
• Respond to inquiries submitted online or by phone
   
• Comply with legal and regulatory requirements
   

We do not sell personal information.

We may share information only when necessary and only with:

To provide scheduled services, caregivers receive only the information needed to perform care tasks.

Examples:

• Payroll processors
   
• Scheduling or care management platforms
   
• Payment processors
   
• Insurance or bonding companies
   

These providers are required to protect personal information and use it only for the services they perform for us.

We may disclose information if required by:

• Court orders
   
• Government regulations
   
• Safety or fraud prevention needs
   

We use reasonable administrative, technical, and physical safeguards to protect personal information, including:

• Secure electronic record systems
   
• Access controls for employees
   
• Password protection and encryption where appropriate
   
• Confidentiality agreements with staff and contractors
   

Although we take strong precautions, no method of data storage or transmission is 100% secure.

Depending on your state, you may have rights such as:

• The right to access your personal information
   
• The right to request corrections
   
• The right to request deletion (where legally permitted)
   
• The right to opt out of certain data uses (e.g., marketing communications)
   

To submit a request, contact us using the information at the end of this policy.

We retain personal information only as long as necessary to:

• Provide care services
   
• Meet legal, tax, and accounting obligations
   
• Resolve disputes
   

When information is no longer needed, we securely dispose of it.

We do not knowingly collect information from children under 13 unless necessary for providing home care to a minor client with parental or guardian consent.

Our website may use cookies and analytics tools to:

• Improve functionality
   
• Understand visitor activity
   
• Respond to online form submissions
   

You can disable cookies through your browser settings.

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date.

If you have questions or requests regarding this Privacy Policy or your personal information, please contact:

Abide Home Care LLC
Address: 1200 S Woodland, Suite D, Visalia, CA  93277
Phone: 559-218-5663
Email: info@abidehc.com
Website: www.abidehc.com